- 出生年
- 1982年
- 籍贯
- 上海
- 学历
- 本科
- 证书
- 健康证、本科学历证
- 特长
- ✅商务接待、🎯专业度高
- 服务地区
- 上海
- 工作经验
- EDUCATION 教育经历
2001 –2003
Taylor University 泰勒大学
School of Hospitality, Management Specialize in F&B Hospitality Management
法国酒店管理学院餐饮、 WORK EXPERIENCE 工作经历
April 2023 - December 2023
Shanghai Yumi Group 上海云觅餐饮有限管理集团
Junior Operation Manager 初级运营经理 ( 米其林二星）
Assist the General Manager in conducting Michelin service standard operation and program
management training, ensuring that all aspects of the restaurant are within star standards, cleanliness, etiquette, S.O.P, food standards, daily duty personnel arrangements, hygiene
supervision responsibilities, organizing weekly food training, handling dining demands and
feedback from restaurant guests, finding solutions and actively solving problems, ensuring thathigh standard customer service matches our high standard reputation, and communicate and
collaborate with the kitchen to ensure high-quality and efficient daily dining and service
协助总经理进行米其林服务标准操作和程序管理培训，将餐厅各方面保持在星级标准以
内，清洁度、礼仪和 S.O.P，食品标准，每日值班人员安排，卫生监督主要职责，组织每
周的食品培训，处理餐厅客人的用餐诉求问题和意见反馈，找到解决方案并积极主动的解
决问题，确保高标准的客户服务与我们的高标准声誉相匹配，以及厨房沟通协作以保证每
日的出餐和服务优质高效。
Feb 2017 - 2022
Shanghai Power Digits Technology 上海丹魄网络科技有限公司
Partner 合伙人
Organize event planning for various high-end brands, such as red wine, jewelry customization, famous painting collection, clothing matching, etc., including business etiquette reception, communicate with different people to provide offline event planning for private clients, analyze
and execute. During this period, I mainly organized events for private bank VIP customers, and
also assistant planner and translator for Mercedes Benz and Audi event directors, Prince
Morocco in Beijing Palace Museum event, and the world's best wine sommelier Andreas
Larsson's various red wine related events held in Shanghai over the past five years
组织各类高级品牌的活动策划比如红酒,,珠宝定制，名画收藏 ，服装搭配等活动包括商务
礼仪接待，与商务活动对接、洽谈，沟通。为私人客户提供线下活动策划，分析和执行
在此期间主要为私人银行 VIP 客户组织活动和晚宴，担任过奔驰和奥迪活动组导演的助
理策划和翻译，摩洛科亲王北京故宫活动，全球最佳待酒师 Andreas Larsson 五年以来在
上海举办的各项有关红酒的活动等
Feb 2013 –Feb 2016
Sime Draby Brunsfield International Group 马来西亚森那美集团（世界 500 强）
Assistant Manager of Marketing 市场部助理经理
Excellent Employee Award Winner. 在职 3 年期间，两次荣获集团优秀员工称号
Responsible for the promotion events of new properties of the group, including: planning, formulation, execution and follow-up of plans, on-site layout of activities, preparation of
materials, execution of activities, analysis, summary and feedback of activity effects, follow-up
of activities, maintenance of customer relations, etc. At the same time, it collaborates with other
departments, such as the marketing department, to develop marketing plans, and with the sales
department to develop sales strategies.
负责集团大部分新楼盘的推广活动，包括：方案的策划、制定、执行和跟进，活动现场的布置、物料
的准备、活动的执行等，活动效果的分析、总结和反馈，活动后续的跟进、客户关系的维护等。同时
与其他部门进行协作，如与市场部门合作，制定市场推广方案，与销售部门合作，制定销售策略等。
Jan 2010 – May 2012
Master Wine Shanghai 上海马斯特葡萄酒贸易有限公司
Director of Cellar & Club 酒窖和俱乐部总监
I joined the team during the project preparation period and was responsible for building the
restaurant and wine cellar service team, preparing for the front desk, and successfully holding the
opening ceremony and multiple events. After the official opening, I was responsible for the
overall operation of the restaurant and wine cellar, team training and management, and kitchen
communication and collaboration to ensure high-quality and efficient daily meal preparation and
service. 项目筹备期间加入团队，负责餐厅和酒窖服务团队的搭建，已前厅的各项准备工作，成功举办了开幕
仪式和多场活动。正式营业后，负责餐厅和酒窖的全面运营，团队的培训、管理，以及厨房沟通协作
以保证每日的出餐和服务优质高效。
Feb 2006 – Jul 2009
Sens & Bund Shanghai 外滩十八号餐饮集团（6 家餐厅酒吧）
助理运营经理 Operations Assistant Manager
I am responsible for the service of six restaurants and bars in the group, including employee
catering knowledge training and service training, and supervising the normal operation of the
food and beverage team (frontline). I assist the general manager in making sales and marketing
plans, monitor daily and weekly execution to ensure the completion of monthly sales
performance and marketing plans. 负责集团 6 家餐厅酒吧的服务，包括员工餐饮知识培训和服务培训以及监督食品和饮料团队（前线）
的正常运行。协助总经理做销售计划和营销计划，监控每日、每周的执行情况，以确保完成每个月的
销售业绩和营销计划。
- 个人评价
